Digitalising a pharmacy network

Comment vendre par abonnement - Passez à l'économie de l'usage

In a context where retail trade as a whole is marked by the digital transformation, pharmacies are no exceptions. A dispensary must serve multi-equipped and mobile consumers, expecting services and customisation. At the same time, the decline in the number of medical doctors, ageing population and reorganising the hospital system speed up the development of ambulatory. Therefore, the part of pharmacists is reinforced within the care pathway, which is to be simplified thanks to pharmacy digitalisation. New growth means appear.

Clarify what’s at stake with pharmacy digitalisation

Tablet computers, liquid crystal displays, reception desks, digital windows… Tomorrow’s pharmacies will be digital and connected. This transformation is unavoidable. But before unfolding the project, we have been doing some strategic thinking to clarify what the objectives of dispensary network are:

  • differentiate oneself from competitors,
  • increase traffic on to selling points,
  • focus on pharmacy network services,
  • increase customer/patient experience thanks to interactive screens richer than traditional paper/cardboard displays,
  • develop extra turnover (selling media space to laboratories for instance).

Digitalise dispensaries with a tailor-made and global approach

For this project as a whole, our intention was to create a tailor-made solution covering the following topics for each of the selling points:

  • integration to furniture,
  • installing equipment in the most integrated possible way,
  • creating a content package and a user chart,
  • creating a standard catalogue destined to the dispensary network,
  • for independent shops, technical coordination and security management,
  • complete material and software installation,
  • content management automation.

A new relationship within the selling space

On top of a simplified visit, clients can find more information and a broader offer. With its digital walls, its interactive desks and computer tablets, pharmacy digitalisation also allows you to create a new relationship within the selling space. Pharmacists provide increasingly customised advice and make their clients loyal while boosting their selling points.

Digitalise a prêt-à-porter shop network

Prêt-à-porter market has been struggling for years, with many shops closing down. Material prêt-à-porter shops are struggling all throughout the world because they are facing increasingly powerful competition: internet. Thankfully, material shops understood what is at stake and identified which are the responses to give. Today, they equip themselves with new digital devices to their clients’ delight.

What’s at stake for the shop network: stressing on services again and enhancing customer experience.

Through our communication with the prêt-à-porter shop network, we have specifically qualified expectations in a first stage:

  • communicate better and focus on brand services,
  • enhance customer experience with images on richer and more interactive screens,
  • strengthen shop internal dynamics.

CLEODIS’s approach: facilitate the digitalising of selling points

For this project as a whole, our intention was to create a tailor-made solution covering the following topics:

  • integration to furniture,
  • installing equipment in the most integrated possible way,
  • creating a content package and a user chart,
  • creating a standard catalogue destined to the franchisee network,
  • for independent shops, technical coordination and security management,
  • complete material and software installation,
  • content management automation.

A one-stop shop to digitalise your selling point and re-enchant customer experience

The brand managed to boost display to present “the right message, at the right time in the right place”. Thanks to a diversified and service-oriented content, fully manageable by the selling point, efficiency and customisation are tangible for a better customer experience.

Outsourcing computer services with CLEODIS

Externaliser service informatique

What are the advantages of outsourcing computer services?

Outsourcing computer services represents a significant growth means for the company: time saving, cost-reduction, performance improvement and optimisation of human resources. A good recipe to dedicate ourselves to creating value for our market and our clients.

Outsourcing computer services to enjoy optimal and state-of-the-art functioning (network, equipment, software, resources)

Outsourcing provides both watch and advice for new technologies as a whole. It also leaves the obsolescence risk to be born by service providers. Computing and telecommunications are fast and ever-evolving sectors. Leaving network, equipment and software evolution to a team of experts therefore guarantees the best performance level for client companies.

Outsourcing to improve the quality of services rendered

One of the stakes for “support” functions such as computing is “over-solicitation”, hence service degradation. Setting up a contract enables relationships between users and service providers to be clarified so as guarantee the best network, equipment, software and human resources functioning.

Leaving computing to a service provider to strengthen information system security

Computer security gathers various subjects: messaging service, web securing, need for reinforced authentication, vulnerability to attacks... Outsourcing enables you to tackle this subject in a global and simplified way, while enjoying new technologies and their evolution. The idea is to guarantee data saving, their privacy and protection against external attacks (viruses, hacking and theft of computer espionage) in the best possible conditions.

Relying on a quality service provider for more flexibility and to face activity evolutions

Computer outsourcing also implies setting up a clear contract between both companies. This contract can plan to resort to some of the service provider’s skills and resources almost instantly. It can also be adjusted or renegotiated according to predetermined methods. As a whole, these settings gives the company maximum agility to face its activity evolution.

A tailor-made offer to outsource computer services

Discover CLEODIS’s service offer:

And a whole range of available solutions:

Computer outsourcing in Lille, choose CLEODIS

Externalisation informatique lille - Faites le choix Cleodis

Computer outsourcing: new resources for your performances

Outsourcing computer services represents a significant growth means for the company: time saving, cost-reduction, performance improvement and optimisation of human resources. A good recipe to dedicate ourselves to creating value for our market and our clients.

Outsourcing all or part of your computing equipment allows you to fully dedicate yourself to clients, your activity and developing your company.

Outsourcing your computing department enables your company to relieve itself from some time-consuming tasks:

  • technology watch,
  • identifying and choosing potential service providers,
  • negotiating implementation details…

Entrusting a company expert in that field with this task undeniably is a precious time-saver.

Outsourcing to restructure and reduce operating costs

Outsourcing the computing function enables you to reduce business expenses and limit wage bill evolution. Instead of investing large sums into setting up and maintaining infrastructures or into recruiting and training staff (who represent fixed costs), the company only pays for the service actually resorted to (variable costs). Drafting a good contract allows better control of your budget allocated to computing and specific human resources.

Outsourcing to enjoy an expert’s advice

Repeating situations occurring at various clients’ lets service providers develop specific expertise, directly linked to the evolutions of the computing sector (migration, evolving versions, new devices…). Outsourcing can also be the source of favourable evolutions for company practices (computer security, data confidentiality, flow management…). An external and expert outlook can give a new impulse to computing and telecommunications.

A tailor-made offer to outsource computing services

Discover CLEODIS’s service offer:

And a whole range of available solutions:

A new step for CLEODIS

2018 marks a new step in CLEODIS’s life, which started 14 years ago already.

  • New address: you are now to find us at 45, rue Solférino in Lille, in new offices to welcome new collaborators, ensure we can develop and we can help you in the best possible conditions.
  • New logo: our new graphic identity enhances our savoir-faire and the concept of ONE-STOP SHOP, which we hold dear, to make access to our renting and subscription offers simpler for you.
  • New website: the latter takes over the totality of our value proposition. We wanted it to be dynamic, complete and factual through stressing operational responses to our clients’ and partners’ demands from our part.

A vision at your service

The experience we have acquired enables us to position CLÉODIS as a service provider enabling (whatever sort of) distributors to simply offer renting or subscription solutions to their clients, regardless of whether the latter are professional or private ones.

Indeed, CLEODIS asserts itself as an expert player capable of addressing two strong supply problems:

  • digitalising selling points and controlling equipment technological evolutions,
  • consumers’ new expectation: consumption by use.

All members of the CLEODIS team wish you an excellent year 2018 and invite you to discover the new website.